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Medora Health · Healthcare

One clinic system for twelve eye-care branches

Patient records, scheduling, billing and a patient app, replacing paper files and three disconnected tools across a growing clinic group.

Client
Medora Health
Industry
Healthcare
Year
2025
Timeline
7 months
Optometrist running an eye exam on a diagnostic machine

The challenge

Each branch ran its own spreadsheets, appointment book and billing tool. Patients repeated their history at every visit, and head office had no live view of capacity or revenue.

What we did

  1. 01Mapped front-desk, optometrist and billing workflows with staff at three pilot branches.
  2. 02Built a role-based clinic suite covering records, scheduling, prescriptions and invoicing.
  3. 03Shipped a patient app for booking, reminders and digital prescriptions.
  4. 04Rolled out branch by branch with on-site training and data migration from legacy files.

Results

Faster patient check-in
60%
Branches on one system
12
Paper files at the front desk
0
“CrowdCarry sat with our receptionists before they wrote a line of code. The system works the way our clinics actually run.”
Amara OkaforOperations Director, Medora Health

Services

Technology

  • React
  • Django
  • React Native
  • PostgreSQL
  • AWS

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